From July 1, Emirates‘ premium customers will have access to the airline’s signature Chauffeur Drive Service (CDS) and airport lounge at its Dubai hub following a full health and safety review.
To start, Emirates will open one lounge in Terminal 3 Concourse B, Dubai International Airport (DXB) to serve First Class, Business Class and eligible Emirates Skywards members from 10am. Lounge guests will enter through biometric gates using facial recognition to reduce contact. More Emirates lounges in Dubai and around the world are planned to be opened in the coming months.
The 9,209 square metre space in DXB will offer Emirates’ premium customers a quiet haven to relax and recharge prior to their flights, operating with a reduced seating capacity and increased space between each occupied seat to aid social distancing. Masks are mandatory in the lounge, as in the airport.
Lounge facilities and amenities have been modified to ensure customer comforts are offered in keeping with the highest health and safety standards, reducing contact and risk of infection.
Food in the lounge is now offered in hygienically sealed meal boxes, including vegetarian options, instead of a buffet offering.
The lounge will be sanitised and fumigated at the end of each day. In addition, throughout the day, lounge employees will sanitise each seat and table after each customer leaves. Emirates Lounge employees will wear personal protective equipment (PPE) for the customers’, as well as their own protection.
