Facilities Management (FM) services contracts in the U.A.E. could be valued at approximately AED 20 billion per annum by next year, according to G4S, a leading global security and outsourcing group in U.A.E.
The statistic included FM services that ranged from cleaning services, pest control, office services, landscaping, waste management and building management systems with the exclusion of security services, an average of 60 per cent of most industries in the U.A.E. may outsource its FM requirements, says the firm.
G4S – which employs more than 11,500 employees in the U.A.E. to provide manned security services, electronic security solutions, and cash solutions, in addition to FM – believes that the Emirates’ on-going delivery of new commercial and residential buildings, coupled with an increasing demand for ever-higher levels of service provision, will see the industry continue to grow healthily into the next decade.
“Annual growth in the U.A.E. is driven by the construction boom, as well as the increasing customer demand for improved service levels, not just personnel,” said Dubai-based Nigel Hall, U.A.E. Director of Outsource Service in G4S, with reference to an internal study held by G4S.
“The single, most important critical improvement we are seeing in the U.A.E. market is the sophistication of the contracting. FM contracts are becoming more integrated, more metric-based, and crucially, longer in duration. The combined effect of these improvements is better service for customers and of course, improved cost-efficiencies for all parties. The U.A.E. is the GCC’s leader in this respect,” added Hall.
Source : WAM News Agency for United Arab Emirates
