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Home BusinessToday Opinion

How entrepreneurs can select the best e-invoicing solutions tailored to their needs

Ayman Kaouri, Co-Founder & Regional Director – Middle East, Scope Solutions by Ayman Kaouri, Co-Founder & Regional Director – Middle East, Scope Solutions
December 24, 2024
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How entrepreneurs can select the best e-invoicing solutions tailored to their needs
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The tools entrepreneurs rely on are instrumental in shaping their business trajectory.

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With several options available, it’s essential to consider the future of your business when choosing an accounting solution — one that not only includes e-invoicing functionality, but also guarantees compliance with e-invoicing regulations.

These are just two factors among many that require thoughtful deliberation. So, take the time to consider the everyday reality of your business and your team’s capacity.

These questions will help guide you through assessing the options at hand.

Is the e-invoicing solution compliant?

Compliance is critical. The adoption of e-invoicing is growing across the GCC, with Saudi Arabia’s ZATCA (Zakat, Tax and Customs Authority) e-invoicing mandate, and the UAE gearing up for its own e-invoicing requirements in 2026. This enables better transparency, streamlines tax collection, and modernises the way business is done.

The best accounting solutions integrate e-invoicing functionality seamlessly, helping businesses stay compliant while reducing administrative burdens. Look for providers that understand local requirements, keep up with regulatory changes, and ensure transparency. This will help avoid costly fines and business disruptions.

Is the solution scalable?

Business leaders understand the inherent dynamism of the industry. The business you run today may look dramatically different in a year, or even in six months.

That’s why scalability matters. Whether you’re processing a handful of invoices or hundreds, your accounting solution should have the capacity to grow alongside your business. Consider systems that support multi-branch operations or handle large transaction volumes. A scalable solution keeps operations running smoothly as you expand, so you won’t have to seek out another one as your business grows.

Does the solution understand your needs?

Complex tools come at a lofty price. They can slow down your team, complicate processes, and waste time. The solution’s user experience is as important as the other factors I’ve highlighted above. Look for an accounting solution with an intuitive interface, mobile accessibility, and multilingual support for your diverse team.

User-friendly systems intimately understand your business’ needs and challenges, and effortlessly cater to both of them. They also significantly reduce the risk of errors.

Does the solution effectively integrate with your existing systems?

In business, it’s vital for all moving parts to come together and operate as a whole.

Ask yourself if the invoicing system you’re considering is a good fit for your team and business. It can’t exist in isolation — it needs to work well together with your existing tools, whether that’s an ERP system, your CRM or other software.

The goal is to create a streamlined workflow, where data flows effortlessly between platforms. Many accounting systems include e-invoicing as a built-in feature. So, check how well it integrates with other tools in your tech stack. The smoother the integration, the less time you’ll spend on manual data entry and troubleshooting.

If anything goes wrong, can the solution make it right?

In a region as diverse and dynamic as the GCC, local expertise and reliable customer support make all the difference. Look for a provider with a proven track record in the region, and treat customer support as a key criterion in your decision-making.

If the provider primarily relies on AI chatbots for customer support, with no clear way of contacting a person, that should raise a red flag. Peace of mind is an important factor when it comes to choosing the right business tools, so be sure to prioritise it.

Are analytics and automation part of the package?

The provider you choose should ideally also offer analytics and automation tools to give you a clearer picture of your operations.

These features have the potential to greatly benefit your team, freeing up valuable time. Real-time reporting and AI-powered analytics can provide insights into cash flow, payment cycles, and client behaviours, enabling smarter business decisions.

Choosing the right accounting and invoicing solution requires foresight and attention to detail. By aligning your choice with your business’ goals and your team’s practical needs, you lay the foundation for smoother operations and sustainable growth.

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Ayman Kaouri, Co-Founder & Regional Director – Middle East, Scope Solutions

Ayman Kaouri, Co-Founder & Regional Director – Middle East, Scope Solutions

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