To address safe group travel practices, Hilton announced the launch of a global cleanliness and customer service programme specific to meetings and events.
Hilton EventReady with CleanStay is the next phase of the company’s recently launched Hilton CleanStay and was shaped by extensive research and feedback.
“At Hilton, we’ve always believed in the power of in-person connections and take pride in the exceptional experiences our teams create in partnership with event professionals,” says Chris Nassetta, President and CEO, Hilton. “In today’s new normal, we know that people planning and attending events of any size are focused on their health and safety. Hilton EventReady delivers innovative solutions for the entire event experience – from flexibility in planning and physical distancing protocols to transparency in cleanliness policies and inspiring catering options.”
The key tenets of the Hilton EventReady with CleanStay programme include:
Cleanliness Protocols: The programme expands on the elevated sanitation standards of the recently-announced Hilton CleanStay, addressing every touch point of the meeting experience. This includes room seals for guest and meeting rooms, sanitising stations in public areas and meeting spaces, and the EventReady Room Checklist.
Book-to-Billing Flexibility: Understanding the importance of flexibility, Hilton Teams will work hand-in-hand with customers to align on shared objectives.
Safe and Socially Responsible Solutions: To responsibly host meetings and events, Hilton Team Members will partner with clients to achieve the meeting’s objectives while addressing both health and environmental concerns.
This includes presenting creative physical distancing meeting sets and meal services, developing food and beverage options and sharing environmental impact solutions measured by LightStay, Hilton’s corporate responsibility measurement platform.
